Multi-Factor Authentication |

Duo is Andrews University's multi-factor authentication service. Multi-factor authentication (MFA) provides an additional level of security to help protect against increasingly sophisticated security threats. It uses your Andrews credentials plus a secondary authentication method (like a cell phone or tablet) to confirm your identity.

Current Andrews University faculty, staff and students are required to use Duo MFA.
As of Dec. 16, 2021, Duo is now turned on for faculty & staff on Microsoft 365 services.

It's My First Time I Got a New Phone

Read the Getting Started guide and FAQ Page for more information.
Check out the Video Gallery how-to's

What is Duo?

Multi-step login, powered by Duo, protects your Andrews account by verifying your identity with multiple forms of ID:

Something you know, such as your password
Something you have, such as a smartphone or tablet

Learn more about how Duo works >
Minimum system requirements >

Why Do I Want It?

By protecting your Andrews account with Duo, you can reduce the risk of someone gaining access to your account. If someone has access to your Andrews account, they could:

Change your financial aid direct deposit
Commit identity fraud
Read and send your email
See student health records

Get started with Duo >

How Do I Use It?

The Duo Mobile app for iOS and Android is the most popular option for authenticating with Duo. Hardware tokens and U2F keys are also are also supported.

Learn more about using Duo >