eRefunds
What you need to know:
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You still need to request the credit on your account by submitting a Refund Request Form.
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Direct deposit is just the method of delivery; like mail or wire or refund to credit card.
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You still need to have a credit on your account.
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While direct deposit is faster than mailing a check, you will still need to allow for regular office processing.
Set up is easy, let's walk you through it!
Do you already have a Saved Payment Method? If you do, then you can simply select that method to be used for refunds. If you do not have a saved payment method you will need to set up a refund method.
Not sure? Log in to your TouchNet Student Account Center and click on eRefunds.
If nothing is listed,
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Click on My Profile Setup on the right hand side of the TouchNet Home Screen.
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Select Security Settings
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Under Two-Step Verification Enrollment select the Primary Method to receive a passcode. You will have the option to use a Backup Method if you so desire. Choose from:
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Text message
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Email message
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Google Authenticator
Once you have completed the Verification Enrollment, you will be brought back to the Home Page. Above the Student Account Center Section you should now see a Banner with a link for the Refund Account Setup page.
Things to remember:
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Be very careful when entering your Routing & Account numbers. One number off and your refund will bounce back and have to be sent again.
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Your debit card numbers are NOT the same as your Routing & Account number. Check with your bank if you're not sure.