UNIVERSITY WELLNESS - Center for Wellness Manager
Job Classification
Position summary
The Wellness Center Manager reports to the Director for University Wellness and is responsible for the overall management of the Wellness Center including, but not limited to, leadership, strategic and overall planning, budgets and finances, human resources, public relations, marketing, membership; staff, customer and vendor communications; new business development, facility operations and staff supervision.
Qualifications summary
The Wellness Center Manager must be dependable, task-oriented, self-motivated, business-oriented, have solid technological and communication abilities, strong organizational and self-management skills. The Wellness Center Manager must be motivated, focused, outcome-driven and flexible to adapt to the developing facets of a new Wellness Center operation.
Must be a Seventh-day Adventist in good and regular standing.
Duties and responsibilities
- Manages the day-to-day operations of the Wellness Center
- Supervises all Wellness Center staff and student workers
- Works closely with the Director for University Wellness to develop all programs and services
- Leads and oversees the membership and marketing campaigns/processes
- Manages and oversees upkeep, maintenance and repairs of the facility and equipment therein to ensure safety and meeting operational standards
- Builds and maintains effective, professional and cutting-edge Wellness Center team
- Develops and maintains a detailed operational plan to monitor and track progress
- Maintains fiscal responsibility of Wellness Center operations and provides monthly reports to supervisor
- Coordinates internal resources and third parties/vendors
- Develops budget preparation within University targets and ensures resource availability and allocation in partnership with the Director for University Wellness
- Manages changes to the project/operational scope, schedule, and costs using appropriate verification techniques
- Measures progress, development and performance of the Wellness Center operations and its staff using appropriate tools and techniques
- Manages the relationship with supervisor, team, staff, members and all stakeholders
- Performs risk management to minimize project risks
- Establishes and maintains relationships with third parties/vendors
- Creates and maintains comprehensive documentation of all operations and projects
Supervisory responsibilities
- Hires, supervises, trains, oversees and terminates Wellness Center staff and student workers
- Ensures that all Wellness Center staff and student workers complete tasks efficiently, professionally and successfully
- Manages time sheets and other administrative duties related to managing Wellness Center staff and student workers
Qualifications
- Graduate degree from an accredited university, college, or institution of higher learning (MBA preferred)
- At least five years of professional work experience in management, marketing and/or sales.
- Highly advanced skills in overseeing and managing staff, finances and other resources effectively
- Experience in fitness/wellness settings
- Highly advanced communication and other interpersonal skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Solid technical/technological skills
- Ability to work effectively on and with a team
- Openness to grow personally and professionally, individually and as part of a team
- Ability to adapt to a fast-paced, constantly changing work environment
- Ability to plan and prioritize tasks effectively; work well under pressure and adjust to multiple and competing demands; possess excellent time management skills with attention to detail; demonstrates leadership and vision in managing staff groups and major projects or initiatives.
- Must be willing to work flexible hours, including possible evening, early morning and weekend rotations.
Must be a Seventh-day Adventist in good and regular standing.
Technical competencies
Must possess excellent computer skills with proficiency in Microsoft Office and OS X.
Interpersonal interactions
Candidate will interact with senior University administrators and managers, staff, students, external company/organization leadership and the general public. Must be able to communicate effectively and be courteous when interacting with others to create a positive impression. In addition, the Wellness Center Manager should be able to maintain a high level of positive energy and enthusiasm as it relates to anything health, wellness and fitness.
Physical demands
While performing the duties of this job, the employee is regularly required to stand/sit/walk; use hands and fingers, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Handling and moving small to heavy large equipment will be part of this job on a daily basis. Carrying or assisting human beings may also be a requirement at times of emergency, injury or special circumstances.
Work environment
Typical office conditions, fitness center, aquatics center, outdoors, equipment storage and other conditions are possible. Noise level will be moderate to high.