GRADUATE ENROLLMENT - Stu-Reg Grad Enrollment Asst

Job Classification

  Student-Regular

Position summary

This graduate-level position requires the assistant to review incoming credentials, to evaluate and process them as appropriate to the Recruit application, and to scan documents into Recruit and BDM for archives. Should be able to multi-task between various clerical activities relating to prospective graduate and undergraduate students. Successful applicants will demonstrate ease in communicating and relating to people in person, by phone, text and email.

Qualifications summary

General office experience desired. Excellent phone, computer and communication skills.  Ability to work independently and follow complex instructions. Sales qualities, i.e., pleasant, welcoming, friendly, helpful. Reliable to keep to assigned work schedule.

Must be currently enrolled as a graduate student.

Ability to fluently speak and write in English is required and in Spanish is desirable.

Duties and responsibilities

Assist in diverse enrollment tasks. Provide a friendly connection in person, by phone or email to assist prospective students and academic programs with questions, concerns and requests regarding admissions documents. Scan and upload documents and other data entry duties. Other enrollment projects as assigned.

Supervisory responsibilities

(None)

Qualifications

• 
  General office experience desired.
  


• 
  Excellent phone and computer skills.
  


• 
  Database skills helpful.
  


• 
  Ability to work independently and follow complex instructions.
  


• 
  Punctual in keeping assigned work schedule.
  


• 
  Must be currently enrolled as a graduate student.
  

Technical competencies

• Proficient in Microsoft Office Suite with excellent typing skills.


• Ability to use or willingness to learn Banner and Recruit is preferred.


• Detail oriented, ability to pay prodigious attention to details.

Interpersonal interactions

• Excellent communication skills.


• Customer service-oriented: friendly, personable, great people skills.


• Ability to correspond flawlessly in English using Outlook, Word, Teams.

Physical demands

• Regularly: Sit, talk, hear and use hands to work with the computer keyboard.


• Occasionally: Walk, reach with hands and arms, and stoop for filing


• Occasionally: Lift and/or move up to 20 pounds.


• Vision abilities required: Close vision, and ability to adjust focus.

Work environment

• The noise level in the work environment is usually quiet. 


• There are frequent interruptions while performing this job