INSY 526
Information Technology Management
Singapore, December, 1996
Instructor: Ron Vyhmeister
E-Mail: vyhmeisr@andrews.edu
Course description
A study of the management of computer resources within an
organization. Emphasis is placed upon data management, resource
allocation, performance analysis, security, financial management,
etc. A significant portion of the course work is dedicated to a
research project using a computer to solve business problems.
Prerequisite: INSY 460 or INSY 505.
Textbook:
Mensching, James R. and Dennis A. Adams. Managing an
Information System. Englewood Cliffs, NJ: Prentice Hall,
1991.
Objectives and Content:
Over the past 20 years, information technology (computers,
telecommunications and office automation) and the management of
information technology have changed dramatically. In many
industries, obtaining competitive advantages became directly
related to the deployment of information technology to design,
create and provide the main products or services. Often
information technology became an integral part of the product or
service.
The role of managing the information systems function changed
from (passive) support to the overall operations of the
organizations, to (active) contribution to the overall
organizational strategy. In this course we take the internal view
of managing the information resources, that is, how the IS
function can contribute to organizational strategy and
competitiveness. The course provides you with learning
experiences regarding this approach. This course, with its
readings, cases, project and reports is designed to enable each
student to have the ability to:
Grading and course policies
Grades will be assigned based on the following scale:
Grades | |
---|---|
A | 95% |
A- | 90% |
B+ | 87% |
B | 83% |
B- | 80% |
C+ | 76% |
C | 70% |
Grade Distribution | |
---|---|
Midterm Exam | 30% |
Final Exam | 35% |
Course participation, quizzes and assignments | 35% |
Late work receives a grade of 0. I will grade it for your
edification, if you would like. If you must be late to (or miss)
some class period or test, please make arrangements before-hand.
I do not make arrangements after the fact, and missing a test or
quiz means a 0. Quizzes will only be handed out to those who are
there at the beginning of the quiz. If you are late, you will not
be given the opportunity to take the quiz. Quizzes may or may not
be announced. You are responsible at any time for the material
covered the last class period, as well as the assigned reading
for the current period.
Except when specifically told otherwise by the instructor,
everyone should work on their own. If you do work with a friend,
make sure that your work is not a copy of theirs. If cheating
does occur, a grade of "F" will be assigned for the
course.
Homework submission may be required in electronic format. You
should own at least two (2) 3.5" HD disks for your work and
backups.
Article Reviews
Three journal article reviews will be required. Each article
chosen should be current and correspond to the topics being
covered in the course. Each review should be one or two pages of
word processed text. The review should contain a critical
analysis of the article and your personal thoughts on the
article. The articles reviewed should be from academic journals
such as CACM, Transactions on SE, or other such journals. On
occasion there may be valuable articles in trade journals, where
a specific issue is analyzed in depth. Article reports are not to
be from trade journal articles which merely describe a situation.
For a detailed description of what I want to see, see http://www.andrews.edu/~vyhmeisr/classes/reviews.html
For a list of possible journals (not all of the articles here are
valuable for class) see http://www.andrews.edu/~vyhmeisr/journals.html.
These sites generally have searchable engines which can assist
you in finding relevant articles and information.
Assignments
There will be regular assignments in class. The due date will be
announced as they are assigned. Each student is responsible for
all material covered in class, as well as knowing what
assignments are made.
You have three initial assignments:
Send me e-mail,, no
later than Dec 1, including a brief description of your
background in management and administration, whether of
information technology or of other areas.
Read the articles found at the following URL: http://www.andrews.edu/~vyhmeisr/classes/i526read.html
Perform an analysis of the following queuing problem. This
assignment will be due at the time we discuss performance
evaluation.
Course Schedule
Following is a tentative schedule. Please note that
this may change at any time. Please keep tuned to in-class
announcements. For each session you will find the topic to be
covered, as well as the expected reading. I expect that you will
have read both the book and the articles assigned for that
session. Everything not from the Textbook is to be found on the
Date | Subject | Readings |
---|---|---|
Dec. 8 AM | Introduction Role of Information System |
Mensching, Chapters 1 & 2 Is IT linked to business Objectives? IT in work Transformation The rise of the Electronic Community |
Dec. 8 PM | Strategic Issues | Mensching, Chapter 3 The Customer Counts Key Issues in IS Management |
Dec. 9 | Standards and Procedures Physical Environment |
Mensching, Chapters 4 & 5 |
Dec. 10 | System Performance Evaluation | Mensching, Chapter 6 |
Dec. 11 | System Performance Evaluation (cont.) Hardware Acquisition |
Mensching, Chapter 6 Mensching, Chapter 7 |
Dec. 12 | Legal Issues | Mensching, Chapter 8 |
Dec. 15 AM | Midterm Exam Financial Issues |
Mensching, Chapter 9 Three Measures of IT Value Salary Survey |
Dec. 15 PM | Security and Integrity | Mensching, Chapter 11 Importance of Security |
Dec. 16 | Software Acquisition Outsourcing |
Mensching, Chapter 10 Chevron's Cost Management |
Dec. 17 | Managing Programming Managing End User Computing |
Mensching, Chapters 12, 13, 14
Committment to IS Development Systems Management Cost of C/S Implementation |
Dec. 18 | Data Management & the year 2000 Problem | Mensching, Chapter 15 Year 2000 Forum The Year 2000 Information Center |
Dec. 19 | The Internet and Telecommunications Network Applications, & Groupware. |
Mensching, Chapter 16 Group Payoff Value of Intranets Business Benefits of Intranets Too Many Choices for Web Development |