Perkins Loans Borrowers

Andrews University has successfully completed the transfer of your Perkins loan accunt from ACS to Heartland ECSI, a leading provider of student loan servicing and higher education services. With this change, there are a few important items that you will need to know.

EasyPath Online & Mobile Account Access

Create your EasyPath profile today to take advantage of convenient features such as account management, online payments, electronic statements, payment history, and online document access.

Create your profile in 3 easy steps!

1. Go to the Heartland website at https://heartland.ecsi.net.
2. Register by creating a profile.
3. Connect your account using your Heartland Key" <<HeartlandKey>>

Don't forget to download the EasyPath mobile app by visiting the iPhone App Store of Android Marketplace.

Do You Use Recurring Payments?

• If you are currently making your student loan payment with ACS using recurring monthly payments, it is important to know that your remaining scheduled recurring payments will be cancelled.
• You must set up a new recurring payment schedule with Heartland ECSI.
• This can be done by creating your EasyPath profile and selecting Make A Payment.
• If you want to learn more about payment options, visit the Heartland website.

Your Next Steps

• Currently in repayment? Your payment will be due by the 10th of every month. This may be different from your ACS due date. To learn more about due dates, visit the Heartland website.
• You should have already received your first statement from Heartland ECSI. To learn how to read the billing statement, visit the Heartland website.
• If you have made your current monthly payment, ACS will forward that payment to Heartland ECSI. Please note that it may take up to 15 business days to post your payment. No late fees or negative credit reporting will apply during that time.
• If you are currently enrolled in school, are in your grace period, or are in deferment/forebearance, no payment is due at this time. You will begin to receive billing statements prior to your first payment due date.

Contact Information

Heartland ECSI

• Payment Mailing Address:   PO Box 718, Wexford, PA 15090
• Paperwork Mailing Address:   PO Box 1278, Wexford, PA 15090

Customer Service

• Live Chat:   https://heartland.ecsi.net
• Phone Support:  1.888.549.3274