Center for
Continuing Education
Office Management Training Online

Become an Office Manager

Well-trained office managers are critical to organizations and businesses of every type and size. Especially among small and medium-sized businesses, office managers with skills across business and technology disciplines are in high demand. In this comprehensive online course, you will learn business management and office technology skills you need to become an office manager. Upon successful completion, you will be prepared to take the Microsoft Office Specialist (MOS) certification exams for Word, Excel, PowerPoint, Access, and Outlook. Enrollment options include a voucher to cover MOS exam fees.

 

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Job Outlook for Office Managers

According to the US Bureau of Labor Statistics (BLS), demand for Administrative and Facilities Managers is expected to grow by 9% between now and 2030. This is on pace with expected job growth in all sectors. The BLS expects administrative tasks to remain important as man industries experience a digital transformation across the coming decade.

According to PayScale.com, US-based office managers earn $50,134 per year on average. Entry-level office managers earn $42,562 during the first four years of their careers. The site notes that document management technology skills can add up to 23% to an office manager's base salary value.

 

Frequently Asked Questions

Office managers coordinate technologies, people, and processes to make sure an office runs smoothly. Office managers are needed across every sector of the economy, including businesses, healthcare and medical facilities, education institutions, governments and many more.

Some specific duties may include:

  • Monitor and manage information technology tools and procedures
  • Coordinate with vendors, service providers, and contractors
  • Create PowerPoint slides and make presentations
  • Manage executives' schedules, calendars, and appointments
  • Handle, review and analyze special projects
  • Ensure security, integrity, and confidentiality of data
  • Maintain a safe, secure, and pleasant work environment

Office managers may be known by a wide variety of job titles, including:

  • Administrative Manager, Director, or Coordinator
  • Business Support Coordinator
  • Director of Operations
  • Team Leader
  • Assistant Manager or Director

Microsoft reports that almost 35% of technical professionals who earn its certifications receive pay increases and 26% earn promotions. As MOS provides you with a combination of business and technology skills, you can expect the Microsoft brand to be a benefit in your job search and career. Earning the MOS certification sets you apart as a candidate or employee who takes their career development seriously and has high expectations for their skills.

Course Objectives

  • Obtain essential skills required of the Microsoft Office suite including Word, Excel, PowerPoint, Access, and Outlook
  • Prepare to take the Microsoft Office Specialist Certification exams Word, Excel, PowerPoint, Outlook, and Access
  • Prepare for the QuickBooks Certified User Exam (QBCU) Exam
  • Successfully set up a company file in QuickBooks Online
  • Perform fundamental analysis of accounts, financial documents, and reports
  • Perform essential bookkeeping duties and tasks
  • Understand and apply basic accounting principles to bookkeeping practices.
  • Know the entire marketing process, including the roles of ethics and technology
  • Develop basic practical and managerial skills
  • Understand the process of negotiating, evaluate negotiation styles, and consider successful negotiation strategies for most environments
  • Know the seven management disciplines essential to business success
  • Develop communication skills that will allow you to thrive in a professional environment
  • Explore your abilities as a leader and learn how to masterfully manage people and projects
  • Gain an understanding of legal and financial regulations

 

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Prerequisites and Requirements

You should have basic keyboarding and computer skills, be comfortable navigating the Internet and using email, and have an understanding of a word-processing program (such as Word). This course is intended for anyone interested in developing their management skills. You should also be comfortable using a personal computer and be familiar with operating Microsoft Office software.

 

Curriculum

I. Microsoft Office Specialist (MOS) Expert Certification Training
II. Professional Bookkeeping with QuickBooks Online
III. Management Training

 

Instructors

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.

Wade Lindenberger is a CPA with over 20 years of financial accounting and management experience in public accounting and private industry. He is currently Director of Finance and Administration for New Children's Museum. Before his current position, he worked as the National Finance and Accounting Service Line Leader for Premier Alliance Group, a national professional services firm. Wade was also Director of the Finance and Accounting service line for the San Diego office of a global, publicly held professional services firm. Before becoming a consultant, Wade was Divisional Controller for one of the leading health and fitness club chains in the world. He has also been Internal Audit Manager and Divisional Controller for a division of a Fortune 500 global energy project management company. He began his career with Coopers & Lybrand, predecessor to PricewaterhouseCoopers, one of the "Big Four" CPA firms. He has previously served as an instructor for courses at Coopers & Lybrand and at the University of California at San Diego for the Extension Course and is currently an adjunct professor at the University of San Diego School of Business. He is a member of the American Institute of Certified Bookkeepers' Advisory Board.

Helene K. Liatsos is business advisor and QuickBooks Certified Advisor with more than 25 years of experience. She consults for a range of companies, from travel agencies to startups. Her company Home Office Management Experts was awarded the 2004 Home-Based Business of the Year by the U.S. Small Business Administration. Helene holds a Bachelor of Arts from Fairleigh Dickinson University.
Katrina McBride's career reflects extensive experience in organizational leadership, marketing strategies, and market development in multinational corporate environments. Her leadership abilities have been utilized to develop new programs and functional areas. In director-level positions for Nortel Networks, she led strategy for competitive intelligence, emerging markets, and lead generation. McBride holds an M.A. in organizational management and a B.S. in psychology.

Katherine Squires Pang, J.D., LL.M., M.Ed has practiced law since 1983. She has served as an adjunct faculty member in the Graduate School of Management at the University of Texas, Dallas, and has been an adjunct faculty member of many universities, including New York University and the University of California, Irvine. She received her B.A. in 1980 from Clark University, her J.D. from the University of Dayton Law School in 1982, her LL.M in Taxation from Georgetown University Law School in 1983, and her M.Ed from the University of Texas in 2001.

Jerry L. Partridge is a Certified Project Management Professional with experience as a project and program manager for a major retail organization. He is a certified instructor for IBM project management courses and hosts university seminars for project managers seeking certification. He has worked extensively with the Project Management Institute, previously leading a team that developed a practice standard for Earned Value Management Systems and volunteering as a subject matter expert for an update to the Project Management Body of Knowledge (PMBOK). Partridge holds a Master of Business Administration from Central Michigan University and a Bachelor of Science from Texas A&M University.

Registration and Enrollment

This course is open enrollment and 100% online. You can enroll and begin at any time.

 

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