Andrews University Wi-Fi Networks   |  

Windows 11 (laptops or tablets)    

1. From the Notification tray (bottom-right corner of the screen), select the wireless network icon.
2. Choose the Wi-Fi symbol from the menu.
3. Select au-secure.
4. When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password, then select OK.
5. If a message appears that the server's identity can't be identified, select Connect.
6. The system will automatically connect to au-secure and indicate this with "Connected."

Windows 10 (laptops or tablets)    

1. From the Notification tray (bottom-right corner of the screen), select the wireless network icon.
2. Select au-secure.
3. When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password, then select OK.
4. If a message appears that the server's identity can't be identified, select Connect.
5. The system will automatically connect to au-secure and indicate this with "Connected."

macOS   

1. If you are connected to au-guest, you must remove it from your list of wireless networks:
   • On the Finder Bar, select the Airport (wireless) icon  >  Open Network Preferences...
   • If necessary, select the Lock to authenticate and make changes.
   • Select Advanced...
   • Select au-guest.
   • Select -
   • Select OK.
2. In the Network Name drop-down menu, select au-secure.
3. When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password.
4. If a security prompt appears, select Always Allow.
5. If a certificate page appears, select Accept.
6. The device will connect to the au-secure wireless network.

Troubleshooting Tips

If you are still unable to connect to au-secure, try the following:

• "Forget" au-secure then attempt to re-authenticate to it.
• Restart your Apple computer.

Android (smartphones or tablets)     

NOTE: Due to variations in Android devices, not every Android-based device will work in the same way and the following guide may not be exactly as described on your device.

1. Go to Settings   >  Wi-Fi.
2. Make sure the that "Wi-Fi" is checked or ON.
3. Under Wi-Fi networks you will see a list of available networks. Select au-secure.
4. Configure the following options:
   • EAP Method: PEAP.
   • Phase 2 authentication: MSCHAPv2.
   • CA Certificate: Unspecified or Do Not Validate.
   • Identity: Enter your Andrews username (lowercase, without "@andrews.edu")
   • Password: Enter your Andrews password.
5. Select Connect.

iOS (iPhone/iPad/iPod)    

1. Go to Settings  >  WiFi
2. If you are connected to au-guest, select it then select Forget This Network.
   Select Forget again to confirm.
3. Select au-secure.
4. When prompted, enter your Andrews username (lowercase, without "@andrews.edu") and password.
5. If you receive an error that states, "Unable to join the network 'au-secure'", select Dismiss and select Join once more.
6. On the Certificate Page, select Accept.
7. The device will connect to the au-secure wireless network.

Chrome OS (Chromebooks & Chromeboxes)    

1. Select the wireless icon on taskbar (lower-right corner of the screen).
2. Select No Network.
   • If not connected, it will have a wireless network symbol with an "x" in it and display "No network."
3. Select au-secure from the list of available networks.  A configuration window will appear.
4. Enter the following information:
   • Encryption Settings: LEAP
   • Username:  Your Andrews username (lowercase, without "@andrews.edu")
   • Password: Your Andrews password.