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Andrews University uses G Suite for Education (formerly Google Apps for Education) to provide email and other familiar Google apps to Andrews University alumni. GET STARTED NOW!:

STEP 1:

If you haven't done so, reactivate your Andrews username!
If you forgot your password, reset it here.

STEP 2:
Go to: gmail.andrews.edu

Sign-in with your Andrews email address and password.

Setup your new AU Gmail mailbox

University policies apply to these services. Google upholds a strict privacy policy. You will need to accept Google's privacy policy the first time you log into AU Google Apps. Please note that in collaborative spaces within AU Google Apps, your name and email address is visible to others. For example, when using Google Docs, all users who can access a shared document can see the names and email addresses of any other persons sharing that same document.

Google's Privacy Privacy
Google's Terms of Service

Gmail Tech Help

Getting Started with Gmail	Connect Your Computer to AU Gmail
Connect Smartphones & Tablets to AU Gmail	NEW Forward my Andrews email to another email account

To learn more about Google Apps visit the G Suite Learning Center which contains links to numerous helpful resources for new users, including training videos.

For questions regarding this transition or additional techncial help, email the Technology Helpdesk at helpdesk@andrews.edu or call the Computer Support Line at 269-471-6016.

Additional Links

G Suite Support Site
G Suite Status Dashboard
G Suite for Education
Office of Alumni Services / myAU&ME

Frequently Asked Questions

1. What happened to the UNIX-based SquirrelMail?

If you are an alumnus of Andrews University you no longer need to use SquirrelMail.

2. I'm an alumnus of Andrews University and employed by Andrews University. Do I use AU Gmail?

Alumni who are employed by Andrews University will use the Microsoft Exchange email system where applicable.

3. How is AU Gmail different from my personal Google account?

Google Apps for Education gives you a professional-grade Google account which includes:

Classroom, an app that is availble only with Google Apps for Education
Professional email at Andrews University's domain (eg: @andrews.edu instead of @gmail.com)
Shared access to Drive, Calendars, Docs and more
Additional storage across Gmail and Drive
No advertising
99.9% guaranteed uptime
Enhanced security features

4. How do I make sure I receive email in my AU Gmail?

Make sure your Andrews email is forwarded to the correct email system.

Go to Vault at vault.andrews.edu
Sign into My Account
Select Manage E-mail Forwarding
Enter your Andrews email address (For example: tony@andrews.edu)
Select Submit. Email will now flow to your AU Gmail.

5. What if I already have a personal Gmail/Google account?

Your AU Google Apps account is totally separate from your personal Gmail/Google account, so nothing will change about your personal Google account. You will not be able to integrate these two accounts at this time.

6. I created a personal Google account using my @andrews.edu email address. Now I can't access some Google services. What happened?

This is called a "conflicting account." For help on resolving this issue, see Resolve Conflicting Accounts.

7. Should I still use the Roaring Penguin Can-IT Pro spam trap with AU Gmail?

No. Just check the "Spam" folder like you would any Gmail account. AU Gmail uses Google's leading spam-fighting feature which uses a number of advanced Google technologies. Though in many cases, the best anti-spam weapon is you.

8. How do I prevent listserv or other @andrews.edu messages from going to the AU Gmail Spam folder?

If you see any legitimate messages from a listserv list or @andrews.edu email address delivered to your Spam folder in Gmail, you can create a filter to ensure that no andrews.edu is sent to your Spam folder.

Select the "gear" in the upper right and click Settings
Select the Filters settings from the menu at the top
Select Create a new filter at the bottom of the page
Enter andrews.edu in From and click Create filter with this search
Select Never send it to Spam
Select Also apply filter to matching conversations
Select Create filter
A message will appear that says “Your filter was created.”

Note: Illegitimate email messages will still be filtered by Andrews email filters, so you should not see an increase in unsolicited email delivered to your Inbox.

9. Is my information in AU Gmail and G Suite secure?

Yes. Email is owned by Andrews University and not Google. Google is the service provider. For more information about Google's privacy policy, visit: https://www.google.com/policies/privacy

10. How do I forward my Andrews email to another email account?

It is at the discretion of the each user to decide whether or not they would like to use their AU Gmail account or opt to forward email to an external account at their own risk.
As of June 24, 2018, email forwarding functions may be done by signing into your AU Gmail account and following the steps outlined in Google's Gmail Help: Turn automatic forwarding on or off.

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